Q&A about product registration and activation.
This problem may have different causes. Have you made a typing mistake?
Major changes on your pc such as change of hard disk or new installation of your operating system will make tonica require another activation code which you will obtain from us.
Under rare conditions, it may happen that the computer will not save your activation data.
If you don't find your answer in program help, FAQ's or videos on our website or if you need individual support, then write us an eMail or chat with us. There's also the option to start a web conference.